Warranty Services :

Warranty Services

We provide you with professional and reliable warranty service, aiming to ensure that you enjoy the best quality experience when using our products. Below are our warranty policies and procedures:

We provide a 12-month warranty for all mobile phone battery products. From the day you purchase the product, we will provide you with warranty service.

Warranty Content:

During the warranty period, if your mobile phone battery has problems caused by manufacturing defects, we will provide you with free replacement service according to the actual situation.

Warranty service does not cover the following situations:

1. Damage caused by man-made damage, abuse or accident;

2. Unauthorized repairs or modifications;

3. Damage caused by improper storage or use;

4. Damage caused by force majeure factors such as natural disasters.

Warranty Process:

If you find a problem with your phone's battery within the warranty period, please follow this process:

1. Contact our team: Please contact our team as soon as possible, you can communicate with us by phone, email or online service platform.

2. Describe the problem: Please describe the problem with the battery to our team in detail, including the time when the problem occurred, usage conditions and other information, so that we can better understand the situation.

3. Assessment and Resolution: Our team will assess your issue and communicate a solution to you as quickly as possible. After confirming that the warranty is valid, we will provide you with free exchange service, will be shipped to you with your next order.

Others:

If you find the package unusual delivered, damaged or somebody opened it before you sign for, please kindly make a note in advance and report it to our sales as soon as possible, meanwhile, please show us the detailed pictures of the outer box and the inside boxes situation of products. Your cooperation will be highly appreciated and helpful for us to solve the problem and reduce the loss for you.

We are always dedicated to providing you with high-quality mobile phone batteries and parts, along with satisfactory warranty services. If you have any questions or require assistance regarding our warranty policy, please don't hesitate to contact our team. We appreciate your trust and support, and we are excited about the opportunity to collaborate with you to build a brighter future!